Returns & Exchanges
At TMB ModularBottle, we stand behind the quality of our home hydration solutions and offer a 30-day window for returns on all unused modular components. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure your home essentials meet your exact needs.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the specific modular parts or bottles you wish to return.
Print Return Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original eco-friendly packaging.
Secure Packaging
Ensure all modular seals and components are placed securely in the box to prevent damage during transit back to our warehouse.
Receive Refund
After our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing